Hotel Hell (2012)

Episode Overview

This week, Ramsay arrives at The Keating Hotel in San Diego, CA. Nestled in the famous Gaslamp Quarter, this 35-room boutique hotel is struggling with debt and facing serious challenges. The owner seeks Gordon's expertise to revitalize the establishment. Upon inspection, Ramsay quickly identifies problems with the décor, room service, laundry operations, the hotel’s restaurant, MerK Bistro, and the owner’s management approach. The big question is whether the owner will set aside his pride and embrace Ramsay’s recommendations or resist the necessary changes.