Undercover Boss (2010)

Episode Overview

The CEO of Yankee Candle takes on a secretive role, immersing himself in the day-to-day operations of his company's retail outlets and packaging facility. By experiencing the business from the ground up, he aims to gain invaluable insights into employee challenges and customer preferences, all while remaining incognito. His journey reveals unexpected truths about the company and fosters a deeper understanding of the team’s dynamics.