Step by Step (1991)

Episode Overview

Title: Midnight Caller Plot: During their shifts at the Family Helpline, J.T. and Dana find themselves struggling to manage a distressing call from a young person in crisis. Their inability to effectively address the teen's needs leads to unexpected consequences, prompting them to reevaluate their approach to handling sensitive situations. As they navigate the aftermath of the call, both J.T. and Dana learn valuable lessons about communication and empathy, ultimately strengthening their resolve to better support those reaching out for help.