Undercover Boss (2010)

Episode Overview

Scott Sibella, the President and COO of the MGM Grand in Las Vegas, decides to don a disguise and immerse himself in the day-to-day operations of his establishment. By going incognito, he aims to gain firsthand insights into the experiences of his employees and guests, uncovering hidden challenges and opportunities that might otherwise go unnoticed. As he navigates the bustling casino and hotel, he faces unexpected situations that test his leadership skills and deepen his understanding of the vibrant environment he oversees.