Undercover Boss (2010)

Episode Overview

Bill Massa, the President and CEO of Synagro, takes on an undercover role within his own organization. Determined to gain a deeper understanding of the inner workings and challenges faced by his employees, he immerses himself in their daily routines. As he navigates the company's operations incognito, Bill uncovers surprising truths about the culture and dynamics at Synagro, leading to revelations that could impact both the workforce and his leadership approach.