Undercover Boss Canada (2012)

Episode Overview

The healthcare system is on the brink of collapse as the aging baby boomer population places growing demands on services. The Victorian Order of Nurses steps in to alleviate the strain on hospitals by delivering care directly to patients in their homes. Once a singular provider, the organization now faces fierce competition from numerous companies vying for funding and clientele. Judith Shamian realizes that without significant changes, the institution she oversees could become obsolete. To witness the challenges nurses face in critical situations, she decides to go undercover, but this risky choice quickly spirals out of control after an unexpected incident on her first day. By week’s end, a weary Judith returns to her CEO position and acknowledges the commitment of her staff. A couple with a touching story receives a heartfelt surprise that will positively impact their entire community.