Undercover Boss Canada (2012)
S02E07 Premiere Van Lines
Episode Overview
Moving ranks as the second most stressful experience in life, just behind losing a loved one. Established moving companies are feeling the pressure from budget competitors and unregulated operations. Kirsten Flynn, the head of Premiere Van Lines, voices her concerns, noting that these newcomers tarnish the industry's reputation. Known for her penny-pinching ways, her team affectionately calls her “Frugal Flynn.” However, after traveling across the country and witnessing her staff's lack of essential tools, she faces a dilemma. Soon, she finds herself overwhelmed and unable to meet demands. A storage worker breaks down emotionally, sharing how a tragic accident years ago ended his driving career.